Personal Information Collection and Management at IntoComfort

To ensure the timely and smooth delivery of orders, IntoComfort’s online store requires accurate personal information, which we collect and manage.

When is personal information collected?

Your personal information is collected when you place an order on the IntoComfort online store and when you submit inquiries for additional information about products, orders, processing, etc. It is also collected when you subscribe to our newsletters.

Why is personal information collected?

All personal information you provide is used for the following purposes:

• To provide information related to your order (informing you when, where, and how your order will be delivered);
• To deliver your order to the correct location;
• To respond to inquiries about products or other questions;
• To send news related to IntoComfort’s branded products.

What personal information is collected?

The information collected is necessary for processing orders and performing direct marketing actions:

• Customer details (name, surname, company name, etc.);
• Delivery information;
• Contact information (email, phone number).

How is personal information managed?

All personal and payment-related information is collected and processed securely and confidentially. Security is ensured through an SSL (Secure Socket Layer) certificate. We are committed to not disclosing your (or other customers’) personal information to third parties (this commitment does not apply to cases specified by German and EU laws). You can always inquire about the personal information we store and request corrections or deletions.

We reserve the right to modify or fully change the privacy terms, notifying you through the IntoComfort online store.

For questions regarding data processing or additional information, you can contact us through our general contact details.