DELIVERY CONDITIONS

We deliver goods throughout the United Kingdom. We always try to ensure that goods ordered in the online store IntoComfort.co.uk reach buyers as quickly as possible. We usually deliver goods within 12-14 working days, depending on the available stock of goods and the delivery location. You can inquire about available stock and more accurate delivery terms by e-mail IntoComfort@gmail.com or by phone, whatsapp +370 698 11511 (customer consultation is carried out in the territory of Lithuania, we speak and write in English)

We deliver goods by courier. The courier delivers the goods alone, therefore assistance from the buyer is necessary when unloading the goods. The delivery price depends on the dimensions of the kitchen, weight and location in the United Kingdom.

IMPORTANT INFORMATION ABOUT DELIVERY OF GOODS

Additional information for the courier. In order for your ordered goods to be delivered promptly, we ask you to provide additional information to the courier to facilitate the delivery process, such as the need to call upon arrival, etc.

Checking the shipment during delivery. We recommend that you check the external condition of the shipment in the presence of the courier during the delivery of the goods. If you notice even the slightest damage to the shipment, it is necessary to write notes to the courier about the damage to the shipment or refuse to accept the shipment. After accepting the shipment and signing the shipment documents without notes, it is considered that the shipment has been transferred in good quality and in this case, claims regarding external damage to the goods will no longer be accepted.

Cash payment to the courier upon delivery. You can pay for orders to the courier in cash upon delivery of the goods. To choose this payment method, we recommend that you contact our consultant and inquire about the options.

Exact payment amount. When paying in cash upon delivery of the goods, have the exact amount of cash specified in your order. Otherwise, additional problems may arise when the courier does not have the necessary amount for the return.

Delivery time. Usually, before arriving, the courier contacts the recipient of the shipment to coordinate the arrival time.

Convenient access to the location.

If it is not possible to arrive, the courier will be forced to organize the unloading of the shipment at the nearest possible location.

Return of goods. The goods sold are provided with a warranty period provided for by law. According to the laws in force in the UK, ordered goods can be returned to the seller within the period provided for by law without specifying the reason for the return. Returned goods must be undamaged and packaged in the same way as at the time of delivery. The goods can be returned by self-delivery or by sending them by courier to our warehouse at Kęstučio g. 89, Lithuania. After assessing the condition of the returned goods, the money is returned to the buyer within 5 days. The buyer is responsible for the transportation costs of returning the goods.